Support

Common questions

My prayer times don’t match my mosque. Why?

Mosques differ in calculation method and in the madhab used for Asr. Open Settings → Prayer calculation and choose the profile your community follows: ISNA, FCNA Canada, a London mosque profile, or a custom angle with your own offsets. The app calculates transparently rather than picking for you.

How do I restore a purchase on a new phone?

Premium is a one-time purchase tied to your Apple or Google account, not to a device. Open Settings → Support UmmahVeu and choose Restore. There is no subscription and nothing to renew.

Is my location sent anywhere?

Your coordinates are sent to the prayer-time and weather services needed to compute results for where you are. There is no way to calculate prayer times for a place without knowing the place. They are never stored by us, never linked to an identity, and there is no account to link them to. The full detail is in the privacy policy.

Is there an iPhone version?

It is on its way. UmmahVeu is available on Google Play today; the iPhone version is not yet released. This page will link to it the day it is.

Why are my local mosque times only for London, Ontario?

Because those are the only timetables published in a feed the app can read and verify. Jamaat times are never bundled into the app or guessed. If a timetable is not published, the app says so rather than inventing one.